I would like to take a few minutes of your busy schedule to share my appreciation from a couple of your employees. As you are probably aware, I am the Captain/Jail Administrator at the Walker County Jail and I have had the privilege to meet many of the staff members from MCS, either in San Antonio or while they were here in Huntsville.
During the actual construction of the Walker County Jail, two members of your staff Chris Hemenway and Aaron Morris, were assigned to our project. They both spent many many hours with us here in Huntsville. They were always very respectful and professional during the entire project. And when they were not here, including nights and weekends, they never hesitated to help us by phone.
Every time that I may have had a question or concern about the security electronics, they never hesitated to assist. That speaks very highly of their customer service and how they represented the MCS company. At the end of this project we discovered that we didn’t just meet more people, we actually obtained two new friends. On behalf of myself, Walker County Sheriff Clint McRae and all of the staff here at the Walker County Sheriff’s Office, we want to show our deep appreciation for Chris and Aaron.
Again it has been a pleasure to work with MCS and if we can ever be a reference, please let us know.
Captain Steve Fisher
Jail Administrator, Walker County Sheriff’s Office
President-Texas Jail Association
I am writing to commend all MCS staff that I’ve had the pleasure to work with over the past several years. During this time we have worked together to construct the California Department of Corrections and Rehabilitation’s first dedicated health care facility in California. The CHCF was completed in July 2013 after numerous meetings, architectural drawing reviews and a lot of hard work. The accelerated schedule along with the size and complexity of the facility put the project at risk to meeting the court-ordered completion deadline. MCS’ staff was always professional, courteous and knowledgeable in their area of expertise and because of this we were able to complete the project on time. Your quality of work and dedication to completing the project far exceeded our expectations.
Robert S. Germain, Facility Captain
California Dept. of Corrections and Rehabilitation
We would like to extend our sincere recommendation to MCS on any future construction projects and would also enjoy working further with them. They worked closely with Turner to bring a difficult project from the conceptual process through construction. The Collin County Courthouse was a 27 million dollar project that included 210,000 sf of office space. I was involved with the MCS team during the construction process and they coordinated with Turner to meet deadlines on time and adjust to any design changes with the construction process.
Kevin Karagia, Project Engineer
Turner Construction Company
It is my pleasure to offer this letter of commendation for MCS’ work on the Bexar County Justice Center project. The MCS team provided outstanding service for the project, which consisted of an eight courtroom expansions as well as a holding level expansion. MCS provided outstanding technical support integrating the new systems of the building into the existing systems as well as full replacement of some of the existing systems. Their broad range of knowledge with intercom, camera, prison control, duress systems was a great assistance in this fast paced project. Throughout the warranty period, they have provided fast and complete service to any warranty problems that have arisen as further value to Bexar County with ongoing projects. Again, it was my pleasure to work with MCS on this project and I would look forward to further projects with them in the future.
Zach Tschirhart, Project Manager
Joeris General Contractors
ISI Detention worked with us on the U.S. Land Port of Entry project in Donna, TX, providing all detention doors, vault doors and security furnishings. They also provided the security electronics package through MCS Detention, and assisted us in the design and construction phases to deliver a successful project for the owners, managing numerous changes with efficiency. We would gladly utilize ISI for future work.
Robert Hammack, Project Manager
Brasfield & Gorrie, LLC
Thank you to ISI for your dedication and hard work in helping us complete the Reeves County Detention Center Repair and Reconstruction work. From design all the way through the completion of construction, ISI performed in a professional and proactive manner. We would especially like to recognize Zach Greene and John Harvey for their tireless dedication and service during this project. Their knowledge, expertise and commitment were instrumental in helping us to complete this difficult project.
Robb Farmer, Sr. Project Manager
Satterfield & Pontikes Construction, Inc.
ISI/MCS completed the Jack Harwell Detention Center (McLennan County Jail) in Waco, Texas with us in a Design/Build team. The facility is a 137,926 square foot, 816 bed facility which was completed in a 12-month design-build timeframe. ISI/MCS performed all design and construction for all electronics, detention equipment, cabling and fire alarm work, all of which was performed in an excellent and professional manner with the best quality and practices, and on a timely basis. They were also very responsive to our needs as well as the end client. Their willingness to work with us to accomplish the end goal sets them apart from any other detention and security electronics contractor. All warranty items are addressed in a timely manner. I highly recommend ISI/MCS on all future jobs and look forward to working with them in the future as their performance is exceptional on all levels.
Jordan Cooper, Project Manager
Hale-Mills Construction, Ltd.
I want to convey the genuine appreciation of ISI Detention Contracting Group for the outstanding performance on the Copperas Cove Policy Department project. We expect only quality and excellence in the final project and ISI has exceeded our expectations. We look forward to working with you again in the future.
Andrew Milam, LEED AP, Project Manager
The experience and professionalism of ISI and MCS exceeded our expectations on the 2000 bed State Prison in Kingman, Arizona. The project was completed ahead of schedule and within budget. The entire process was a positive experience from the design phase through the warranty phase. The project was delivered utilizing the design-build method and ISI/MCS performed the detention equipment, security electronics and fire alarm scopes for the project. We strongly recommend ISI/MCS for any future projects. The expertise, budget control ability, aptitude to deliver a quality project on time and professionalism ensures a successful project.
David Payne, Project Manager
Hale-Mills Construction, Ltd.
We would like to express our sincere appreciation to MCS for their commitment and contributions made on the Bell County Courthouse expansion project in Belton, Texas. The teamwork, professionalism and quality of work exemplified by the MCS team greatly influenced our success on this project. We look forward to the next opportunity to partner with MCS.
Mare Hibner, Project Manager
On behalf of HMC Construction, I’d like to personally thank you for the exceptional work that your firm performed on the Willacy County Repurposing Facility. ISI/MCS employees that worked on and off the project acted in a very professional manner while getting the project done on time and within budget. This made for a true team experience. It was once again a delight to work with ISI/MCS and along with the rest of the staff at HMC, I look forward to future projects together.
David Payne, Project Manager
Hale-Mills Construction, Ltd.
I want to convey the genuine appreciation of ISI Detention for the outstanding performance on the Polk IAH Holding Expansion project. We’ve enjoyed working with ISI and in particular your project manager on this project. She was fair, timely and consistent in her efforts to meet our site specific needs as they arose. Thank you again for a fantastic job and we look forwarding to working with you again in the future.
Chuck Zirbel, Project Manager
J.E. Kingham Construction Company
I want to convey the genuine appreciation of ISI for the outstanding performance on the Arapahoe County Court “A” project in Colorado. We have enjoyed working with ISI. With you and all of your suppliers being out-of-state, I felt ISI performed as if they were a local sub. We expect only quality and excellence in our final project and ISI certainly exceeded our expectations. We look forward to working with you in the future.
Jeremy H. Nothdurft, Project Manager
Alliance Construction Solutions
I had the pleasant opportunity to work closely with ISI Detention for 16 months on the Rockwall County Courthouse. ISI brought forth all the necessary means for a successful project which includes teamwork, coordination, organization, budget/cost control, scheduling and exceptional quality. One of the more specific aspects to ISI’s success is the quality and professionalism of their on-site personnel and supervision. Additionally, the effort ISI’s team puts forth to coordinate with other trades and MCC are what I would consider above and beyond the industry standard. I highly recommend ISI Detention for whatever projects may present themselves in the future.
Nicholas V. Link, Project Manager
Manhattan Construction Company
ISI Detention and MCS Detention were the security electronics contractor and systems integrator for the new 140,000 square foot addition to the Brazos County Detention Center located in Bryan, Texas. ISI/MCS was responsible for the installation of the electronic locking control, CCTV, access control, public address and intercom, duress, and watch tour systems. They also were responsible for supervising the installation of the video visitation and fire alarm systems. ISI/MCS brought a professional approach to the entire process. They demonstrated great proficiency in coordinating all of the trades involved in installing the electronic security systems, and as the design team, we’re pleased with the installation. We are pleased to recommend ISI/MCS for projects of this type.
Ed Pritchett, P.E. Group Manager Systems Engineering
Rosser International, Inc.
Having recently completed the Harrison County Jail Annex project with the ISI/MCS team, I have to thank you for your contribution to the success of the project. The team, from the estimators to the project managers, foreman and crews were professional and experienced in delivering a quality product. It was a pleasure working with you and we look forwarding to working with you again in the future.
Jenessa Myers, Project Manager
Ridgemont Commercial Construction
We contracted with ISI/MCS as a design-assist contractor for the Chillicothe Correctional Center in Chillicothe, MO. The 452,371 square foot woman’s correctional facility consisted of 13 buildings with 1,636 beds. ISI/MCS was selected as an exclusive team member prior to responding to the Design-Build RFP. They provided valuable design, schedule and cost information to assist in winning the project. As a full service DEC/SEC integrator, ISI/MCS provided security frames and hardware, detention furniture and fixtures, security glazing, commercial frames and hardware and the entire security electronics package. Their efforts included budget and scope control, hardware selection, keying assistance and overall design input. In part through ISI/MCS’s efforts, the project finished ahead of schedule and under budget. It’s my pleasure to recommend ISI/MCS as a team member for your project.
Darin T. Stegemoller, Vice President
J.E. Dunn Construction
I would like to send my sincere appreciation to MCS Fire & Security and their installers for the outstanding installation and training of the fire, security alarm and PA system that was completed at our new Garcia Elementary School. Any and all issues or concerns were taken care of without question. I would definitely recommend MCS Fire & Security for any future projects that come our way.
Darrell D. Dubuque, Manager for Security & Life Safety Systems
Corpus Christi Independent School District
I have been working with MCS Fire & Security for over five years and have been nothing but pleased with the quality of work, service and knowledge of the many different security devices and systems installed for Driscoll Children’s Hospital. They have done new installation and service work from Corpus Christi to Laredo and in the Valley at all of our sites. As a representative for MCS Fire & Security, your project manager has the ‘can-do’ attitude that I appreciate with no job being too big or too small. I look forward to working with you for many years to come.
Joe Schumann, Security Director
Driscoll Children’s Hospital
TCU has contracted with MCS Fire & Security for the upgrade of its existing Fire Alarm System and to make it the cornerstone of its Mass Notification and Emergency Communication System. MCS Fire & Security is working hand in hand with TCU personnel in the development of its Site Safety Plan for the campus. “The addition of this state of the art emergency mass notification system to our campus will significantly enhance TCU’s ability to transmit lifesaving information to our students, faculty, staff and visitors in the event of an emergency situation on campus.”
Jonathan Roark, Director of Emergency Preparedness and Business Continuity
Texas Christian University
I appreciate how you and your team care about your customers. MCS Fire & Security has always provided us with excellent service – I know I can count on you. Your staff has been attentive to our needs, taking time to explain the Lenel product to myself and our officers, as not to leave any stone unturned. We are aware there are times when equipment is being used in the aisles, or they might be working on the mag locks on our lobby doors. Your team is courteous as to try and leave a safe pathway for our employees. I have witnessed them opening the doors for our employees too; they are gentlemen in every sense of the word as well as hard workers. Your professionalism and ability to get to the bottom of the situation quickly exceeds my expectations. Your team’s commitment to great customer service is to be commended. You can be sure that I will continue to do business with MCS Fire & Security for years to come.
Rene Gunter, Industrial Security Analyst
Northrop Grumman Corporation
MCS Fire & Security has been doing the fire monitoring for the Shops at the Galleria in Bee Cave, Texas for the last six years. They also did the installs for eight of the buildings. MCS has always responded in a timely manner on all service calls and completed the annual inspection on time. Your employees are always professional and have complete knowledge of the systems that were installed.
Daniel Machiela, Construction Manager
Christopher Commercial, Austin, TX
MCS Fire & Security provides our facility with our building access program. We contracted with MCS in 2007 to install readers for our building entrances, our second floor ADA access and our 10th floor elevator shuttle as well as our parking garage. You have always provided friendly, helpful, knowledgeable persons to assist us with any questions we may have – from product knowledge to product implementation and invoicing, it’s always been a pleasure to work with MCS Fire & Security.
Regina Loveall, Property Manager
Houston Medical Center
I’m a Facilities Engineer for DFI Resources, a property management company, which has a fire system which MCS Fire & Security has now maintained for us for over four years. When I first arrived, the system had some problems with it and I contacted MCS to evaluate the system and diagnose the problem. You came to some very good conclusions and made the changes necessary to make the system work correctly. We’ve had minor mechanical problems which you’ve taken care of in a timely fashion and we enjoy working with your managers and field technicians. MCS Fire & Security has been our go-to-company for any problems we encounter and also for our annual fire system testing. You’re on time, clean up after the work is completed and we’ve been very happy overall.
David Voelkel, Facilities Engineer
DFI Resources, LLC
I have had the pleasure of working with MCS Fire & Security on multiple projects over the past few years. They have always conducted themselves in a professional manner and completed their projects on time as promised. I would recommend MCS to anyone seeking a top quality contractor for fire alarm, security or access control. I look forward to the next opportunity we have to work together.
Adam Pfluger, Project Manager
DCA Construction, LP
Just a quick note to let you know that your team is fabulous! We manage over 1,000,000 square feet of office, industrial, medical and retail space in Texas and work with MCS Fire & Security for a few locations in the Austin area. We really appreciate the service provided by you and your team.
Jesse Maniccia, President
D2K Properties, Real Estate Services
MCS Fire & Security has been an over-the-top fire alarm contractor. TCI has completed many projects with the MCS team and they are very well-versed in this field. Often times, our projects are built around very challenging schedules and it is overly important to have top notch contractors to deliver a high quality project with pressed schedules. We put MCS Fire & Security in our selection of top notch vendors.
Colbey Bullock, Project Manager/Estimator
Trimbuilt Construction, Inc.
I’ve had the pleasure to work with MCS Fire & Security for almost two years now, and have nothing but positive things to say about them. Above all else, their customer service is outstanding. The technicians as well as office staff area always knowledgeable, helpful and professional. Specifically, they help us maintain our surveillance capability by servicing and/or replacing cameras and equipment promptly and effectively. They even help me troubleshoot our security software on occasion. I’ve been consistently pleased with their performance and would recommend them to my own family.
Kelly J. Weckherlin
Broadridge Financial Solutions
I am writing this letter in appreciation of your professionalism and “on top of things” attitude. You and your team have really made the problems I’ve encountered seem easy, when I know they have not been. Fire, Life and Safety are very critical and requires very knowledgeable individuals. You have made me feel like I’m your #1 client. I would recommend you to anybody.
I recently had MCS Fire & Security quote, consult, install and teach me about the alarm and camera system that was installed at my business. I learned about MCS through word of mouth when the time had come to upgrade my business security. I have to admit, I was a little intimated by the scale and complexity of some of the projects you had been involved in and thought that my upgrade wouldn’t be worth your time. I was wrong. Not only did you treat me with respect, but made what I thought was going to be an expensive complex upgrade seem simple. You took what I envisioned and made it simpler, more cost effective and was able to shorten the completion date from what I thought I wanted. The install process was completed on my schedule without any issue and the installer even showed me how to install an APP on my phone so I could access my alarm remotely. In the end…. Consulting = A+, Install = A+, Product = A+, Service/Professionalism = A+. No complaints – not one.
Paul Mullen, COO/Partner
Applikators Plus, Inc.
Detain, Secure and Protect
Document, Control and View
Control, Document and Oversight
View, Record and Identify
Detect, Verify and Respond
Detect, Signal and Evacuate
Alert, Notify and React